Warranty Information

At Appex Beds Ltd, trading as AppexBeds.uk, we are committed to providing quality bed frames and bedroom furniture. Our warranty provides additional protection for eligible manufacturing defects and is provided alongside your statutory consumer rights.

24-Month Warranty

Following the initial 90-day comprehensive warranty period, eligible bed frames are covered by a 24-month warranty, including a 2-year part replacement warranty for manufacturing defects affecting individual components.

If an eligible component develops a manufacturing defect during this period, we may provide a suitable replacement part to restore the product to its intended condition.

This warranty applies to eligible manufacturing defects and does not cover general deterioration or damage caused by use outside the product’s intended purpose.

Northern Ireland:


Delivery to Northern Ireland is generally estimated at **2–3 weeks** and may be subject to an additional delivery charge.

What Is Covered?

The warranty may cover defects arising from:

  • Manufacturing faults

  • Defective materials

  • Defective components

  • Workmanship issues

  • Manufacturing defects affecting the structure or components of the bed frame

Each warranty claim is assessed based on the circumstances and the condition of the product.

What Is Not Covered?

The warranty does not normally cover damage or problems resulting from:

  • Normal wear and tear

  • Accidental damage

  • Misuse or neglect

  • Improper use of the product

  • Incorrect assembly or installation

  • Failure to follow the product’s care or assembly instructions

  • Unauthorised modifications or alterations

  • Damage caused by moving or transporting the product after delivery

  • Damage caused by external factors beyond the product’s manufacture

Where appropriate, we may request photographs, videos, or other information to help assess a warranty claim.

How to Make a Warranty Claim

If you believe your product has developed a manufacturing defect, please contact our customer service team using the contact details provided on our website.

Please provide:

  • Your order number or proof of purchase

  • A description of the issue

  • Photographs or videos showing the problem, where applicable

  • Any other information reasonably required to assess the claim

Our team will review the information and advise you of the next steps.

Warranty Remedies

Depending on the nature of the issue, we may provide:

  • A replacement part

  • A repair

  • A replacement product

  • Another appropriate remedy where applicable

The remedy offered will depend on the nature of the defect, the product, availability of replacement parts, and your legal rights.

Your Statutory Consumer Rights

This warranty is provided in addition to your statutory consumer rights and does not replace, restrict, or limit those rights.

If a product is faulty, damaged, not as described, or does not conform to the contract, you may have additional rights and remedies under applicable UK consumer law.

Nothing in this warranty excludes or limits any legal rights that cannot lawfully be excluded or limited.

Appex Beds Ltd, trading as AppexBeds.uk reserves the right to verify the nature of a reported defect before providing a remedy under this warranty.