Last Updated: September  2026

At Appex Beds Ltd, trading as AppexBeds.uk, these Terms & Conditions explain the rules and conditions that apply when you use our website and purchase products from us.

By accessing our website or placing an order, you agree to these Terms & Conditions together with our Privacy Policy, Payment Policy, Shipping & Delivery Policy, Returns & Refund Policy, Cancellation Policy, and Warranty Information.

Please read these terms carefully before placing an order.

1. Company Information

Registered Company Name: Appex Beds Ltd

Trading Name: AppexBeds.uk

Company Number: 16324043

Registered Office:

128 City Road

London, EC1V 2NX

United Kingdom

2. Website Use

You may use our website for lawful purposes, including:

Browsing our products

Placing orders

Contacting our customer support team

Accessing information about our services

You must not use our website for any unlawful, fraudulent, or harmful activities.

We reserve the right to restrict access to our website where necessary to protect our business, customers, and services.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate and up to date.

However:

Product colours may vary slightly depending on your device, screen settings, lighting conditions, and materials.

Product availability, specifications, and pricing may change from time to time.

If we identify an obvious error relating to product information or pricing, we will contact you where appropriate before proceeding with your order.

4. Placing an Order

When you place an order through our website, you will receive an order confirmation acknowledging that we have received your order.

An order is accepted subject to:

Product availability

Successful payment confirmation

Accurate order information

Our applicable terms and conditions

If we are unable to fulfil your order, we will contact you as soon as reasonably possible and provide any refund due.

5. Prices and Payments

All prices displayed on our website are subject to change.

Payment must be completed successfully before an order can be processed.

Payments are handled securely through available payment providers.

For more information, please refer to our Payment Policy.

6. Delivery

We aim to deliver orders within the estimated timeframe provided during the ordering process.

Delivery times may vary depending on:

Product availability

Delivery location

Preparation requirements

Delivery service selected

For complete delivery information, please refer to our Shipping & Delivery Policy.

7. Returns, Refunds and Cancellations

Your rights regarding returns, refunds, and cancellations are explained in our:

Returns & Refund Policy

Cancellation Policy

Nothing in these Terms & Conditions affects your statutory consumer rights.

8. Warranty

Eligible bed frames purchased from AppexBeds.uk are covered by our warranty policy.

Warranty coverage includes:

90 day comprehensive warranty period

Followed by a 2 year part replacement warranty for qualifying manufacturing defects

For full details, please refer to our Warranty Information.

9. Promotions and Discount Codes

From time to time, we may offer promotional codes, discounts, or special offers.

Unless otherwise stated:

Only one promotional code may be used per order.

Promotional offers may have specific terms, expiry dates, or product restrictions.

We reserve the right to modify or withdraw promotional offers where permitted by law.

10. Intellectual Property

All website content, including:

Text

Images

Graphics

Logos

Designs

Product information

is owned by or licensed to Appex Beds Ltd unless stated otherwise.

You must not copy, reproduce, modify, distribute, or commercially use our website content without written permission.

11. Limitation of Liability

We take reasonable care in providing our products and services.

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including:

Severe weather

Transport disruption

Supplier delays

Other unforeseen circumstances

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.

Your statutory consumer rights remain unaffected.

12. Privacy

We collect and process customer information according to our Privacy Policy.

Information may be used for:

Processing orders

Arranging deliveries

Providing customer support

Managing returns and warranty claims

Meeting legal obligations

13. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect:

Changes to our services

Product updates

Legal requirements

The latest version will always be available on our website.

14. Contact Us

If you have any questions about these Terms & Conditions, your order, delivery, returns, or products, please contact us:

Appex Beds Ltd
Trading as: AppexBeds.uk

Registered Office:
128 City Road
London, EC1V 2NX
United Kingdom

Company Number: 16324043

WhatsApp: +447752623680

Email: info@appexbeds.uk

Phone: +447752623680

Opening Hours:

Monday to Friday: 9am to 7pm

Saturday: 10am to 6pm

Sunday: 10am to 6pm